Ourvisionis to revolutionize travelOurpriorityis your safety
Weprotectour buyerseverystep of the way

Advanced Technology
Roomer uses the most advanced technologies to protect your transaction and your payment information is never stored.
Secure Payment Transfer
We have a strict policy of transferring your payment to the seller of your reservation only after you’ve successfully checked-out of the hotel.
Buyer protection
We’ve set up a marketplace that works smoothly 99% of the time, but every once in awhile things don’t go exactly as planned. Our Buyer Protection policy protects you just in case something goes wrong.
Weprotectour sellers' informationandguaranteepayment

Identity Protection
Sellers can rest easy knowing that Roomer will never publicly display your personal information. All information that you provide is kept private and is used only for the purposes of validating and transferring your reservation..
Payment Guarantee
Once someone has bought your reservation, it becomes his or her decision whether or not to actually use it. As a seller, so long as you’ve complied with Roomer’s terms of use, we guarantee that you will get your payment.
If it's not arealreservationit's notlistedon Roomer

Validation
Our automated validation system ensures that every reservation listed on our marketplace is authentic and safe to purchase.
Fraud Prevention
Roomer’s Fraud Prevention Department works vigorously to ensure the safety and security of both buyers and sellers.
Roomer benefitseveryoneincludinghotelsandtravel agencies!
The Casablanca Hotel, New York City NY, USA


We work directly with hotels
Part of what makes us unique is the strong relationship we've formed with hotels and travel agencies.
Become a Roomer partner
When guests cancel, nobody wins. Find out how working with Roomer offers hotels and travel agencies a new approach to cancellations.